![]() You’ll get email and text updates from HM Passport Office at each stage of the application process, and you can track it online. You’ll also need the email address of someone who can confirm the child’s identity unless you’re renewing a passport for a child who is 12 or over and you have the child’s old passport with you. If you cannot provide both parent’s details, you need to say why (for example, you’re the only parent named on the birth certificate or you adopted the child on your own). You’ll need to give both of their parents’ details, including their: details of their marriage or civil partnership, if they had one.You’ll also need your parents’ details, including their: You will need to give the email address of someone who can confirm your identity. If you’re applying for your first adult passport If your passport is lost, you’ll also need the name and email address of someone who can confirm your identity. ![]() If you’ve changed your name, you’ll also need to bring proof of your new name (like a marriage certificate). You must bring your old passport to the Post Office if you still have it. If you’re renewing or replacing a passport What you need to bring depends on what type of application you’re making. The Post Office will take your photo and help you to fill in your application online. You cannot get a refund if your application is rejected. The letter will tell you how you can ask the Post Office for a refund. ![]() You can only get a refund if HM Passport Office sends you a letter to say that the Post Office made a mistake with your application.
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